BOT urges banks to boost digital services
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The Bank of Thailand (BOT) wants to see commercial banks boost their digital services in order to match the increasing demand for online transactions, said Siritida Panomwon Na Ayudhya, the central bank's assistant governor, Payment Systems Policy and Financial Technology Group.
She added that the central bank had witnessed a decline in errors and downtime of commercial banks' digital platforms in the third quarter as their digital services improve.
The BOT and commercial banks are closely monitoring digital service transaction traffic so they can respond quickly to any problems that may arise, she added.
