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APAC banks to use AI in collections and recovery by 2019: FICO
THURSDAY, APRIL 12, 2018
Artificial intelligence (AI) is integral to improving collections, according to banks in Asia Pacific (APAC). In a survey conducted as part of the FutureCollect event last month, seven out of 10 senior collections managers said they are planned to integrate AI with their collections systems within the next two years, with a further 24 per cent indicating that it would be introduced next year.