69% of Thais prefer using digital channels for banking communication during hardship: FICO survey
THURSDAY, MARCH 11, 2021
A recent survey by global analytics software firm FICO has shown that 69 per cent of Thais prefer to use digital channels to engage with their banks during a time of financial hardship.
FICO changes mean 40 million Americans could soon see lower credit scores
FRIDAY, JANUARY 24, 2020
About 40 million consumers who have fallen behind on their bills or have rising debt levels could see their credit scores fall significantly under changes being made to FICO.
APAC banks to use AI in collections and recovery by 2019: FICO
THURSDAY, APRIL 12, 2018
Artificial intelligence (AI) is integral to improving collections, according to banks in Asia Pacific (APAC). In a survey conducted as part of the FutureCollect event last month, seven out of 10 senior collections managers said they are planned to integrate AI with their collections systems within the next two years, with a further 24 per cent indicating that it would be introduced next year.